CFPB Ignores Complaint Information in Targeting Payday Lenders. Along with departing from its very very own self-described “compass,” the CFPB is mismanaging the grievance data.

CFPB Ignores Complaint Information in Targeting Payday Lenders. Along with departing from its very very own self-described “compass,” the CFPB is mismanaging the grievance data. If the customer Financial Protection Bureau began releasing month-to-month customer issue information this past year, Director Richard Cordray hailed the move, stating that “[c]onsumer complaints would be the CFPB’s compass […]